Warranty & Returns

Please submit the form below for warranties or returns. we will process your request shortly

Newton's warranty policy covers all shoes against defects for 6 months from the original purchase date purchased within the USA and Canada. A claim can only be made for purchases from Newton Running directly or from authorized retailers and requires proof of purchase.

To initiate a warranty claim, please complete the entire form below and we will review your request within three business days.

Customer Information

Name Email Phone Number Shipping Address City State Zip Code

Purchase Information

Web Order Number - only if purchased online Retail Location

Must be an authorized retailer—click here to search authorized stores

Proof of Purchase

Shoe Usage

Approximate Mileage Primary Usage

Reason For Return

Damaged or defective area Full top images of your shoes Full bottom images of your shoes White patch sewn inside the tongue Description of defect or damage